$2m compo fair for ‘worst loss’: Shorten
The Australian 12:00am February 22, 2019
Simon Benson
EXCLUSIVE Financial institutions could be forced to pay up to $2 million in punitive damages to customers who have been humiliated, stressed or inconvenienced by a bank’s behaviour under a supercharged compensation scheme that will form a key plank of Labor’s formal response to the banking royal commission.
Bill Shorten will announce today the dramatic increase to the compensation scheme for non-financial loss claims by consumers, which are currently limited to just $5000.
The cap on financial credit-based claims against banks by consumers would be $2m under the Australian Financial Complaints Authority, quadrupling the current $500,000.
The maximum claims for small businesses who allege losses at the hands of bank misconduct would double to $1m.
The scheme would be retrospective and would allow AFCA to hear unresolved claims back to January 1, 2008.
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Labor's plan sounds good so far but the only proviso being the retrospective date of Jan1 2008. Many of our members pre date that. -
Labor's plan sounds good so far but the only proviso being the retrospective date of Jan1 2008. Many of our members pre date that.









