Last night's ABC Four Corners program Banking Bad shone a light on the pressure cooker working environment driven by the sales and targets-driven culture in the Australian finance sector. It is a culture that pits workers against one another and creates incredible stress for the people who work in the industry. It is a culture that puts the interests of most finance workers and customers last. Most finance workers genuinely care about providing excellent and professional service to customers and providing advice and products that are in their best interests. Finance workers want to work in an industry that they can be proud of. They want to be able to earn enough to live a decent life and stay out of financial distress, without working hours and hours of unpaid overtime or missing out on time with family and friends because they're working back to make another sale. They want to...
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Good to see the FSU getting involved. I often wonder how the staff are faring after reading the Bank pressure horror stories in th -
The more exposure re what has going on within the finance industry the higher the stench. I know ANZ have had a spot and refer re